Corporate Benefit Planning Consultant
Whether your company is firmly established with hundreds of employees or is a new, two-man startup, managing your human resources, benefits and payroll functions is not an easy job. The employee responsible for those areas must stay on top of an increasing number of reporting rules, federal and state regulations and data management requirements, and, unless your systems are integrated, likely is not able to make complex decisions quickly. Tracking data through disparate manual systems and complying with myriad rules and regulations can be a costly drain on resources, leaving your employee frustrated and your company vulnerable to risk. Fortunately, new digital services designed to streamline these functions are cropping up everywhere. Read on to see if one might be right for you. Continue reading
An entrepreneurial team’s mission is to develop and grow its venture and to optimize the management team’s equity ownership stake. Significant growth usually requires substantial development and expansion capital, often in the form of equity investments. These investments take equity from the management team and put it in the hands of the investors who provide the capital for development and growth.
At BioHybrid Technologies and Sensor Technologies, two Shrewsbury, Massachusetts-based high technology startup ventures developing novel ways to treat diabetes, our management team raised over $50 million of technology development financing without any resulting equity dilution. We raised approximately $8 million through federal government and private foundation grants. We raised the balance—slightly more than $46 million—from three corporate alliances, which funded our two ventures’ technology developments in exchange for rights to the developed technologies. Continue reading
Kelsea Michael Public Relations
For many, the thought of talking to the media can be nerve racking. But an interview doesn’t have to be stressful. Whether you have a national primetime TV appearance or a discussion with your hometown paper, there are some standard tips and tricks to follow that can not only ease your nerves, but also ensure success.
Whenever I’m training clients, I always make sure they adhere to my one and only rule for media interviews. Sure, I have lots of advice, but only one rule, and that is to communicate with honesty, integrity and transparency. It’s what I call my deal breaker, so if you take nothing else away from this, please remember the rule when you do your next media interview. Many big news scandals could have been prevented if the key players communicated with honesty, integrity and transparency. Consider the recent scandal involving NBC’s Brian Williams, which was solely about misrepresenting the facts. Consider also the now-tarnished reputation of Alex Rodriguez. His history of lying to reporters about steroid use has cost him his credibility and has all but destroyed his personal brand.
With that in mind, here are the rest of my top tips for working with the media.
Capital is the lifeblood of any startup. Because of this, too many entrepreneurs blindly charge forward raising money without understanding the importance of the process. Raising capital is generally not a skill that most startup executives have. Why? Well, for starters, fundraising is not something an entrepreneur does every day. It’s also a distraction from the important effort of launching and operating a business. A young company needs money and generally needs it now, but many entrepreneurs fall victim to the belief that four quarters from one funding source is the same as one dollar from another. But smart entrepreneurs aren’t so cavalier about something so important! Not all money is green. The sources from which you raise capital can make all the difference between success and failure.
No matter your industry or business model, there will come a time when you’re going to have to convince someone that what you’re doing is worth their time and/or money. You’ll need to make money by raising venture capital or angel funding, getting a grant that will help win federal dollars, or by doing it the old-fashioned way: making a sale.
I’ve sat in on and reviewed a number of presentations and pitches, and my feedback is almost always centered on the same thing: focus on benefits and not features.
You’re extremely close to your business. The features are important to you. You might sell a software for personal finance that uses a patented intelligence algorithm. Great! But anyone considering giving you money is going to want to know what that means for them. Don’t make them ask.
Vice President, Marketing and Communications
Quick quiz: What’s the most effective way to get new customers?
- Social media
- Public relations
Actually, it’s a trick question. The best way to bring in new customers is to create an army of current customers who will advocate for your brand. Most of us know that people trust their friends and colleagues far more than they trust advertising, but many of us don’t know how to get those referrals. A new book by Peter Shankman, out at the end of this month, shows you how. While many of the tips in Zombie Loyalists: Using Great Service to Create Rabid Fans (PALGRAVE MACMILLAN TRADE, 2015) seem obvious—hire nice people, for one—it’s surprisingly rare how few companies manage to do it.
The book offers a good reminder of everything you know you should be doing, but that you might be overlooking. Because hiring jerks—and committing other deadly customer service sins—could cost you business.